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Computer & Network
Maintenance Support Plan
You get
regular scheduled maintenance of your computer system,
as well as provision for anticipated support based on other
similar
networks/workstations.
According
to regular scheduled times/dates, we will:
Carry out regular preventative maintenance of your computer system, including
checking the integrity of backups, overall server & network capacity;
and ensure security patches/updates are done as/when required.
Regular WOF/Tune-ups on workstations/servers.
Update servers/workstations onto new software/hardware - as/when required.
When
requested, we will:
Advise you regarding backup practices, virus protection, firewalls, uninterruptible
power supplies, and other Information technology issues
Assist you with user error issues. |
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